Privacy Policy.
How Relay Verity, a brand of Apex Coverage Group LLC, handles information for its booking software and support inquiries.
Information we collect
For product accounts, we process account profile, provider booking pages, availability slots, booking notes, requester details shared with the selected host, and booking status. We also process login and security records needed to protect the account. Contact forms separately collect the name, email, company, optional phone, topic, message, site and source fields you submit, plus versioned permission evidence and any separate optional communication choices.
How information is used
Product information is used to publish availability, request bookings, and manage valid booking transitions; authenticate users; protect, troubleshoot, and operate the service; and respond to support or privacy requests. Records are scoped to this brand and account. They are not used to create invented activity or automatically enroll an address in another brand.
Email address status and communications
You may register and sign in while the email address remains unconfirmed. An unconfirmed address is not treated as proof of mailbox ownership. Account service-email permission, a product/support inquiry request, optional marketing email, and optional SMS are distinct choices. Automated outbound email and SMS are currently inactive. See the Email policy.
Public and shared booking information
Published booking-page names, descriptions, and future open slots are public; the provider email is not. When a signed-in client requests a slot, the client is told that their account name and email will be shared with that selected host. Booking notes and requester details are not public.
Retention, security, and choices
Account, product, inquiry, permission, security, and operational records are retained as needed for the service, security, applicable obligations, deletion handling, and backup integrity. No internet service can guarantee absolute security. Depending on location and relationship, you may request access, correction, deletion, restriction, portability, objection, opt-out, or appeal through the contact form. Verification may be required.
Operator
Apex Coverage Group LLC, 16699 Collins ave north miami beach FL 33160. Policy updated October 14, 2026.